How do arrival windows and on-my-way updates work?
Direct answer: You give the customer an arrival window instead of an exact minute, and the technician taps On my way, Arrived and Done as the day goes. Windows and the three taps work today; the text that tells the customer is rolling out.
Why windows
Traffic and job length vary, so a window is honest and keeps the schedule realistic.
Status
Arrival windows and the status taps are recorded as job events today. Customer texts wait on carrier registration.
Official site: scheduler.apexflowlabs.com
Status words: Working today means it runs on live business data now. Rolling out means it is built and being switched on. In development means it is not available to use yet.
Reviewed: 2026-10-07