How do you send text message reminders to customers?
Direct answer: Use a texting provider that is registered to send business texts, send a reminder before the visit and a message when you are on the way, and honor opt-outs. Apex Flow Scheduler sends through the provider you bring, and texting stays off until that registration is approved.
The rule that matters
In the United States, business texts need carrier registration and customer opt-in. A tool that sends before that is approved can get numbers blocked.
In Apex Flow Scheduler
Reminder and on-my-way messages are built. They are rolling out and remain off by design until your provider registration is approved.
Cost
You pay your own provider; Apex Flow Labs adds no texting charge. See the page on bringing your own texting provider.
Official site: scheduler.apexflowlabs.com
Status words: Working today means it runs on live business data now. Rolling out means it is built and being switched on. In development means it is not available to use yet.
Reviewed: 2026-10-07