What is Speak With Confidence: Communication That Gets Results?

Learn to speak, write, listen and negotiate clearly, and to stay steady under pressure, by building one Communication Kit step by step. You will build a nine-page Communication Kit. It ends with a recorded talk scored against your own baseline, plus a rewritten important message or a negotiation plan you can really use. Along the way you will practise speaking, writing, listening and negotiating clearly, and you will make a personal calm card for pressure.

Open the Speak With Confidence: Communication That Gets Results course page

Anyone who wants to communicate more clearly at work, at home or in their community. It suits people who stay quiet in meetings, freeze when they present, write emails that get no reply, or put off hard conversations. No experience is needed.

These are the prerequisites the course lists:

• None. You will choose two real situations to work on in Module 1: a short talk (Situation A) and an important message or negotiation (Situation B).

These are the tools and materials the course lists:

• A phone or computer with a voice or video recorder. Most phones include a free one.
• A notebook, folder or free document app to hold your Communication Kit, which grows to nine pages.
• A timer, such as the one on your phone.
• Optional and free: your phone's built-in dictation to turn recordings into text. Check its current features on your device.
• Optional: one friendly helper who can watch or read one or two of your pieces.
• No paid tool or subscription is needed for any lesson.

Your Communication Kit: A Recorded Talk and a Rewritten Message or Negotiation Plan. Record a talk of about three to five minutes from your one-page outline and score it with the same six checks you used for your baseline. Set the two scorecards side by side. Finish your Situation B piece: a rewritten important email, or a one-page negotiation plan with a first offer and a confirmation email. Then put your nine Kit pages in order and set a practice plan. The finished deliverables are:

• A final talk recording of about three to five minutes, given from a one-page outline, with a written copy of the opening and close
• Baseline and final scorecards side by side, using the same six checks with real numbers, and an honest note on what the comparison does and does not show
• Situation B finished: either a rewritten important email (subject line, top two lines, body counts, tone check, one ask with a deadline) or a one-page negotiation plan with a first offer and a confirmation email
• A four-part script for one real hard conversation, said aloud
• A calm card and a practice plan with three habits, calendar dates and a review date
• The nine-page Communication Kit in order

Speak With Confidence: Communication That Gets Results has 24 lessons in 6 modules, a workbook of 10 items and a capstone project. It is planned at about 4 hours in total. The lesson text runs to roughly 16,300 words.

Speak With Confidence: Communication That Gets Results has 6 modules:

• Module 1: Start Here: Your Baseline, Your Goal and Your Nerves. Record where you are today, choose the real talk and message you will work on, learn the point-first structure that runs through the whole course, and get the facts about why nerves feel bigger than they look.
• Module 2: Write So People Read and Reply. Apply point-first structure to email and messages. Write a subject line and first two lines that get action, cut a paragraph to plain words, fix tone before it fails, and write the three hard emails: saying no, disagreeing and following up.
• Module 3: Listen, Ask and Start Conversations. Learn listening as a set of skills. Use three listening moves, ask follow-up questions, check that you understood without turning it into a trick, and start or join conversations with a realistic view of how you come across.
• Module 4: Speak Up and Be Heard. Turn point-first structure into speech you can use in meetings and calls. Prepare one contribution, control pace and pauses, sort body-language facts from myths, and handle interruptions, disagreement and 'I don't know' with calm scripts.
• Module 5: Build and Deliver Your Talk. Build your Situation A talk on one page, write an opening and close worth saying word for word, rehearse and record it in three passes, and make a calm card so nerves do not take over on the day.
• Module 6: Hard Talks, Negotiation and Your Capstone. Plan a hard conversation in four parts, prepare and run a negotiation without bluffing, then finish your capstone: a recorded talk scored against your baseline, a finished important message or negotiation plan, and a practice plan.

All 24 lesson titles, module by module:

• Module 1: Start Here: Your Baseline, Your Goal and Your Nerves. 1.1 A Skill, Not a Trait: Record Your Baseline; 1.2 The One-Sentence Plan: Purpose, Audience, Action; 1.3 Point First, Then Reasons; 1.4 Why Nerves Look Smaller Than They Feel.
• Module 2: Write So People Read and Reply. 2.1 The Top of the Email: Subject Line, Point and Ask; 2.2 Short Words, Short Sentences, Short Paragraphs; 2.3 Tone in Text: Say What You Mean; 2.4 Hard Emails: Say No, Disagree and Follow Up.
• Module 3: Listen, Ask and Start Conversations. 3.1 Listening the Speaker Can Feel; 3.2 Ask Follow-Up Questions; 3.3 Check That You Understood; 3.4 Start and Join Conversations.
• Module 4: Speak Up and Be Heard. 4.1 Prepare One Contribution for Every Meeting; 4.2 Pace, Pauses and Filler Words; 4.3 Body Language: Practise the Few, Skip the Myths; 4.4 Speak Up When It Is Hard: Interruptions, Disagreement and 'I Don't Know'.
• Module 5: Build and Deliver Your Talk. 5.1 Outline Your Talk on One Page; 5.2 Open Well, Close Well, Use Real Examples; 5.3 Rehearse and Record in Three Passes; 5.4 Stay Steady: Your Calm Card.
• Module 6: Hard Talks, Negotiation and Your Capstone. 6.1 Plan a Hard Conversation in Four Parts; 6.2 Prepare to Negotiate: Interests, Options and Your Walk-Away; 6.3 Run the Negotiation: Ask, Listen, Trade, Confirm; 6.4 Capstone: Record, Compare and Plan Your Practice.

The course is listed at beginner level and planned at about 4 hours in total. It has 24 lessons, each with objectives you can check yourself against.

Lesson 1 is "A Skill, Not a Trait: Record Your Baseline" (Module 1, Start Here: Your Baseline, Your Goal and Your Nerves). By the end of it the course says you will be able to:

• Explain why communication is a set of skills you can practise and measure
• Record a 40 to 60 second baseline and score it with six simple checks
• Set up your Communication Kit so every later lesson has a place to go

Speak With Confidence: Communication That Gets Results defines 25 terms in plain words: Baseline, Self-efficacy, Curse of knowledge, Point first, Inverted pyramid, Skim test, Plain language, Active voice, Assertive, Follow-up question, Check-back, Liking gap, Illusion of transparency, Spotlight effect, Filler word, Pace, Contribution, Cue word, Message, Calm card, Reappraisal, Position, Interest, BATNA and Walk-away.

BaselineSelf-efficacyCurse of knowledgePoint firstInverted pyramidSkim testPlain languageActive voiceAssertiveFollow-up questionCheck-backLiking gapIllusion of transparencySpotlight effectFiller wordPaceContributionCue wordMessageCalm cardReappraisalPositionInterestBATNAWalk-away

Speak With Confidence: Communication That Gets Results lists 37 official sources that were opened and checked while it was written, from 15 websites.

• nngroup.com
• en.wikipedia.org
• mitcommlab.mit.edu
• opm.gov
• mayoclinic.org
• nhs.uk
• 988lifeline.org
• findahelpline.com
• law.temple.edu
• doi.org
• people.ucsc.edu
• faculty.haas.berkeley.edu
• and 3 more

Speak With Confidence: Communication That Gets Results costs $39 (USD) as The Codex, the full written course with its workbook and templates. Studio (narrated video lessons) and the Full Operator path are not on sale yet.

How much do courses cost?

Speak With Confidence: Communication That Gets Results was prepared by Apex Flow Labs with AI assistance and checked before it was published. Every code sample, formula and command the course includes was run before it went in, the course records 25 verification checks, and it lists 37 official sources it checked. Do not take the label on trust: open the sources and run the examples yourself.

How Apex Flow Academy checks its courses

Yes. The course lists this prerequisite: "None. You will choose two real situations to work on in Module 1: a short talk (Situation A) and an important message or negotiation (Situation B)." It is listed at beginner level.

No. Speak With Confidence: Communication That Gets Results teaches and checks a skill, but it cannot promise an outcome. The course's own disclosure reads: "Created by Apex Flow Academy with AI assistance. For education only; not legal, tax, financial or medical advice. Results depend on your effort and circumstances."

Yes. Speak With Confidence: Communication That Gets Results includes a verifiable Certificate of Completion, issued by Apex Flow Academy when you finish every lesson, resolve every quiz question with at least 50% right on the first try, and tick the capstone checklist. It has a unique ID and a public verification page. It is a completion certificate, not a degree, licence, accreditation or exam result. The Full Operator path, with a final exam and capstone review, opens later with its own separate, stronger credential.

Is there a certificate?